Salt Lake City Insurance Agents - Ark Insurance Solutions
  • Insurance Plans
    • Employee Benefits Plans
    • Individual and Family Health Insurance Plans
    • Losing Medicaid or CHIP?
    • Medicare Insurance Broker in Utah
    • Dental Insurance Plans
    • Pet Insurance
  • About
  • FAQs
  • News
  • Request Appointment
  • 801-901-7800
  • Menu Menu

How to Talk About COVID-19 Vaccines with Family and Friends

April 21, 2021/by Rebecca Yates

COVID-19 vaccinations are a major tool to help us return to normal. There is a lot of information out there about the COVID-19 vaccines—and many people you know may have questions or concerns, or lack accurate information about the vaccines. You can play a key role in helping those close to you navigate this topic.

The Centers for Disease Control and Prevention (CDC) provides the following guidance for how to talk with friends and family about COVID-19 vaccines.

Listen to Their Questions With Empathy

COVID-19 vaccines are new, and it’s normal for people to have questions about them. The sheer amount of information—and misinformation—about COVID-19 vaccines can be overwhelming to anyone. You can help by listening without judgment and identifying the root of their concerns.

Acknowledge their emotions so they know they have been heard. For example, you can say, “It sounds like you are stressed at work and home, and concerns about the vaccine are another source of stress. That’s really tough.”

Ask Open-ended Questions to Explore Their Concerns

Open-ended questions are meant to elicit more than a yes-or-no answer. Asking open-ended questions can help you understand what your friend or family member is worried about, where they learned any troubling information and what they have done to get answers to their questions. For example, you can ask, “How did watching that news report make you feel? What did you do next?” Try not to sound judgmental, and ask questions that help you understand their concerns. For example, avoid things like, “That’s a silly concern,” or “Why would you be worried about that?”

Ask Permission to Share Information

Once you understand your friend or family member’s question or concern, ask if you can provide some information, and tell them where you get information you trust. If they agree, they will be more willing to listen to you instead of feeling like you’re pushing unwanted information on them. You can find answers to common questions from reputable sources, including the CDC or local health department websites, or other trusted sources such as a doctor, nurse or pharmacist.

Sometimes, sharing quick, accurate answers to common concerns your family or friends might have can go a long way toward moving someone from worry to confidence. If you don’t know the answer to their questions, consider offering to help look for information.

Help Them Find Their Own Reason to Get Vaccinated

Everyone who chooses to get vaccinated does it for a reason—to protect their family, to protect their children, to be less anxious, to visit their parents or to get back to activities like seeing friends, resuming work or returning to school. After addressing concerns with empathy and facts, you can steer the conversation from “why not” to the important reasons that matter to them—their “why.” You may choose to share your reasons for getting vaccinated or discuss common goals you may have, like visiting with others safely. The reasons that someone may choose to get vaccinated will always be those that are most compelling to them personally.

Help Make Their Vaccination Happen

Once someone decides on their “why,” help them make a commitment to get vaccinated. Help make the path to vaccination shorter, easier and less stressful for them. Offer to help your family member or friend make a vaccination appointment at a location nearby, and, if needed, go with them to the appointment. Offer to help with transportation or to babysit if they need child care.

Remember, every person who chooses to get vaccinated brings us all a step closer to moving past the COVID-19 pandemic. As a trusted messenger to your family and friends, you can play a role in their decision to vaccinate.

To Learn More

The CDC updates its website regularly with new COVID-19 vaccine information and provides information about vaccine availability. For more specific health guidance, speak with your doctor.

Source: CDC

Share this entry
  • Share on Facebook
  • Share on X
  • Share on X
  • Share on WhatsApp
  • Share on Pinterest
  • Share on LinkedIn
  • Share on Reddit
  • Share by Mail
https://www.ark-ins.com/wp-content/uploads/2021/03/pexels-gustavo-fring-3985170-scaled.jpg 1707 2560 Rebecca Yates /wp-content/uploads/2019/10/ark-logo@2x.png Rebecca Yates2021-04-21 13:18:322021-03-22 13:30:52How to Talk About COVID-19 Vaccines with Family and Friends
You might also like
Single Mom's Guide to Health Insurance Open Enrollment Begins November 1–Five Factors to Consider.
Small business owners are voicing their opinions on the President’s ideas to repeal and replace the Affordable Care Act.
Small Business Owners, Including Ark’s Rebecca Yates, attend Goldman Sachs Summit
Uninsured COVID-19 Patients, Hospital Bills are Covered
Common Health Insurance Terms Common Health Insurance Terms
Single Mom's Guide to Health Insurance Tip 4, Single Mom’s Guide to Health Insurance
Tips For A Safe And Healthy Summer
Five Insurance Tips for Millennials

About Us


In 2010, Rebecca Yates launched Ark Insurance Solutions, LLC based on her desire to focus not solely on the dollar, but to put individuals and clients first. It is this founding principle that has helped make Ark Insurance Solutions LLC the most trusted resource for affordable health insurance in the greater Salt Lake City, Utah area. Read More>

Recent Posts

  • A Simple Guide to Mental Health Benefits in Your Utah Group Plan
  • Rebecca Yates Discusses Rising Costs | Ark Insurance Solutions
  • Health Savings Accounts in 2026: Utah Tax Advantages and Strategies
  • Pharmacy Coverage Changes for Utahns with Regence BlueCross BlueShield Individual Health Insurance Plans
  • Health Insurance Insider – January 12, 2026

Call a Licensed Insurance Agent: (801) 901-7800 TTY: 711

By calling this number, you will be directed to a Licensed Insurance Agent.

Hours of Operation: Monday – Friday, 9:00 AM – 5:00 PM MT

TPMO Disclaimer: We do not offer every plan available in your area. Currently we represent 8 organizations which offer 45 products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.

Not affiliated with or endorsed by the government or the federal Medicare program.

Ark Insurance Solutions is a licensed and certified representative of Medicare Advantage organizations and stand-alone prescription drug plans. Each organization has a Medicare contract. Enrollment depends on contract renewal.

Connect With Us On Social Media

FacebookYouTubeInstagramThreadsLinked In

Ark Insurance Solutions
655 East 4500 South, Ste 210
Salt Lake City, UT 84107

Phone: 801-901-7800
Fax: 801-305-4947
Email: info@ark-ins.com

ARK Insurance Solutions LLC - Copyright © 2017-2026. All Rights Reserved.
  • About Us
  • Frequently Asked Questions (FAQs)
  • News
  • Privacy Policy
  • HIPAA Notice
  • Terms & Conditions
  • Request a Quote
Link to: New Dietary Guidelines for Americans Link to: New Dietary Guidelines for Americans New Dietary Guidelines for Americans Link to: Rebecca Yates Talks Health Insurance on the Cre8tivity podcast Link to: Rebecca Yates Talks Health Insurance on the Cre8tivity podcast Rebecca Yates Talks Health Insurance on the Cre8tivity podcast
Scroll to top Scroll to top Scroll to top

Employee Benefits Package Inquiry

This field is for validation purposes and should be left unchanged.
Name(Required)
SMS Consent

One of our agents will reach out to you soon. So that we can provide you with the most relevant info, please answer a few additional questions?

Does your company currently offer any type of health insurance?(Required)
STEP 1 OF 4
How soon do you want to consider making a change to your insurance benefits?
How soon do you want to begin providing insurance benefits?
STEP 2 OF 4
What are the biggest reasons you are interested in providing insurance benefits?(Required)
STEP 3 OF 4
STEP 4 OF 4